introduction

The first dipndip chocolate café was founded in 2009. Since then, they have been serving their delicious tea in 18 countries around the world and 146 locations! Treat yourself to the highest quality European chocolate at dipndip. They offer a full range of rich flavoured cold effects, brownies, tarts, crepes and signature desserts that are only available at dipndip. They use only the finest cold for their desserts. Their range of condiments will satisfy your sweet tooth. They also offer a wide range of alcoholic beverages that range from high quality coffee to virgin mojitos.

The Challenge

• The company's commitment to its own system at the point of sale, which necessitated the need to obtain a system capable of mixing and integrating these systems with it

• The presence of many customer requests in a short time required the presence of a system that works very quickly to keep up with the work

• The destruction processes involved during manufacturing and raw materials, in addition to the necessity of obtaining approvals from the control, led to the need to find dedicated mechanisms within the work system

• The presence of differences between employees regarding working hours or working by hours led to the need for flexibility in any system used for the company

• The presence of employees of different nationalities and employment contracts required the presence of a system capable of calculating salaries in more than one currency

The Solutions

• Integrating the company's system at the point of sale with the system designed by the high distinction and the twinning of the systems to work together

• The work system was designed and developed to adapt to the speed of the company's customers' requests so that a group of manufacturing orders are at the same time, which facilitates the work of employees

• Developing a collective destruction mechanism capable of adapting to many other factors such as approvals for destruction in the legal and correct manner for it in a way Safe and smooth

• Design a special application for purchasing that includes all purchasing requirements and monitoring and controlling the supplied products at all stages of supply, in addition to including obtaining the necessary requirements from the food control for these products

• Develop a flexible ERP system capable of dealing with different types of methods in calculating working hours and attendance for employees and making fingerprint devices capable of distinguishing between all cases in addition to its ability to establish excellent mechanisms for the payroll system in different financial currencies according to the requirements and needs of the company

• Restructuring the method of work in accounts in line with international accounting standards